Terms of Service

These Terms govern access to and use of the KushOps platform, operated by KushOps LLC, an Ohio limited liability company.

1. Accounts and eligibility

The platform is available to licensed cannabis businesses and their authorized personnel. You represent that you hold the licenses required in your jurisdiction and that everyone you grant access to is at least 21. You are responsible for activity under your account and for keeping credentials secure.

2. Your data

You retain ownership of the data you or your point-of-sale integration provide. You grant KushOps a license to process it solely to provide the service. You represent that you have the right to provide it, including any consents required from your customers.

3. Acceptable use

Do not use the platform to violate law, infringe rights, attempt unauthorized access, or send communications that violate applicable messaging regulations including the TCPA and carrier requirements.

4. Third-party integrations

The platform connects to point-of-sale and other third-party systems at your direction. We are not responsible for those systems’ availability or accuracy.

5. Fees

Fees, billing frequency, and payment terms are as stated in your order or subscription. Fees are non-refundable except as required by law.

6. Availability and support

We aim for continuous availability but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance where practical.

7. Termination

Either party may terminate as described in your subscription. On termination we will make your data available for export for a reasonable period, then delete it.

8. Disclaimers and limitation of liability

The platform is provided “as is.” KushOps provides analytics, not legal, tax, or regulatory compliance advice; you remain responsible for your own regulatory obligations. To the maximum extent permitted by law, our aggregate liability is limited to the fees paid in the twelve months preceding the claim.

9. Governing law

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law rules.

10. Messaging terms

These terms apply to text messages sent by KushOps or through the KushOps platform.

Program description. KushOps sends text messages to users who have opted in, for account and service notifications, operational alerts, and — where a retailer operates a messaging program and you have consented to it — messages from that retailer.

Consent. You will only receive messages if you have expressly opted in. Consent is not a condition of purchase or of using the platform.

Message frequency. Message frequency varies by program and by your activity.

Cost. Message and data rates may apply. KushOps does not charge for text messages; your mobile carrier may.

Opting out. Reply STOP to any message to unsubscribe. You will receive a single confirmation and no further messages from that program.

Help. Reply HELP to any message, or contact legal@kushops.com.

Carriers. Carriers are not liable for delayed or undelivered messages.

Privacy. Mobile information of the end user opting in to a messaging program will never be shared or sold to third parties. See our Privacy Policy.